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The Party Warehouse is an Online Store specialing in Costumes, Accessories & Party Supplies

Our Newsletter


Privacy Policy

Thank you for visiting www.thepartywarehouse.net.au, an online retail store using Interspire Shopping Cart. We use a Rapid SSL Security Certificate issued via our Host, Digital Pacific. We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information.

The term "Personal Information" in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained. We do not collect Personal Information about you when you visit this online store.

You can use this website without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name. This includes the placement of all orders.

The following sets forth the Privacy Policy for the The Party Warehouse website, www.thepartywarehouse.net.au


COLLECTION OF YOUR PERSONAL INFORMATION

There are many aspects of the site which can be viewed without providing personal information, however, for access to future The Party Warehouse customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.


SHARING OF YOUR PERSONAL INFORMATION

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. (For example Mailchimp, which is our Newsletter provider and relevant shipping companies). Those companies will be permitted to obtain only the personal information they need to deliver the service. The Party Warehouse takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.


PERSONAL INFORMATION

If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name, address or phone number.

Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with other agencies.


WEBSITE ANALYTICS

To improve your experience on our site, we may use 'cookies'. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

www.thepartywarehouse.net.au also uses interfaces with social media sites such as Facebook, Instagram and others. If you choose to "like" or "share" information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.


CHANGES TO THE PRIVACY POLICY

The Party Warehouse reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.


HOW WE DEAL WITH COMPLAINTS AND REQUESTS

You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. These services are free of charge.

To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.

You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 14 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.


CONTACTING US

The Party Warehouse welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.


Post:

Attn: Privacy Policy,
The Party Warehouse,
PO Box 1372,
Thuringowa Central, QLD 4817,
AUSTRALIA


Email:

sales@thepartywarehouse.net.au